EOD offers long-term support, 100% compatibility with standard OpenSearch, and world-class support with rapid response to issues, direct access to our team, and yearly health checks, available up to 24/7.
Experience seamless and secure OpenSearch hosting in Germany with flexible customization options, affordability, and reliable performance through our partnership with IONOS.
During office hours
Web-based support only
2 Support Contacts
3 business days
Up to 3
During office hours
Web-based support only
6 Support Contacts
Urgent: 4 business hours
High: 1 business day
Normal: 2 business days
Up to 5
Helm Charts Support
1 per year
24/7/365 support
Phone- and web-support
8 Support Contacts
Urgent: 1 hour
High: 4 hours
Normal: 1 business day
Up to 10
Helm Charts Support
Eliatra Operator Support
2 per year
24/7/365 support
Phone- and web-support
8 Support Contacts
Urgent: 1 hour
High: 4 hours
Normal: 1 business day
Unlimited
Helm Charts Support
Eliatra Operator Support
3 per year
Bug fixes and feature enhancements
Access to custom development
Eliatra Cloud Tresor is a plugin that enables Encryption at Rest for OpenSearch indices and snapshot, and encrypts all your OpenSearch data that resides on disk.
Our partner NETWAYS Web Services offers GDPR compliant managed OpenSearch hosting according to strict German data protection laws.
Eliatra Professional Solutions encompass Migration, Professional Services, and Custom Development tailored for enterprises leveraging OpenSearch.
Sub Minute Ephemeral Kubernetes (SMEK) is a managed service that provisions ephemeral Kubernetes clusters in less than a minute (typically in less than 5 seconds).
We offer workshops, operational support and professional services for OpenSearch, the Elastic Stack and Search Guard.
Coretex Axiom is a secure, on-premise AI solution for document processing.
Secure, affordable, and fully customizable OpenSearch hosting for businesses of all sizes.
Let's work together to navigate your OpenSearch journey. Send us a message and talk to the team today!