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We offer Migration Services and OpenSearch Platform Setup

Here is an overview of our current service and product offerings. We help you to migrate your Elasticsearch infrastructure to the OpenSearch Stack seamlessly.

Eliatra OpenSearch Distro

EOD offers long-term support, 100% compatibility with standard OpenSearch, and world-class support with rapid response to issues, direct access to our team, and yearly health checks, available up to 24/7.

Eliatra - consulting, migration, hosting, training, support- from one hand

Managed Eliatra OpenSearch Distro

Experience seamless and secure OpenSearch hosting in Germany with flexible customization options, affordability, and reliable performance through our partnership with IONOS.

OpenSearch Support Packages

Eliatra provides comprehensive enterprise support from our support centres in Ireland and the USA, offering a range of support packages starting at €5,000 / $5,495 for classic web-based support and extending to large deployments requiring 24/7 support.

Classic

5000 €/year

Support:

During office hours

Web-based support only

2 Support Contacts

Response Time:*

3 business days

Clusters:

Up to 3

Bronze

Request a quote

Support:

During office hours

Web-based support only

6 Support Contacts

Response Time:*

Urgent: 4 business hours

High: 1 business day

Normal: 2 business days

Clusters:

Up to 5

Special Support included:

Helm Charts Support

Health checks:

1 per year

Silver

Request a quote

Support:

24/7/365 support

Phone- and web-support

8 Support Contacts

Response Time:*

Urgent: 1 hour

High: 4 hours

Normal: 1 business day

Clusters:

Up to 10

Special Support included:

Helm Charts Support

Eliatra Operator Support

Health checks:

2 per year

Gold

Request a quote

Support:

24/7/365 support

Phone- and web-support

8 Support Contacts

Response Time:*

Urgent: 1 hour

High: 4 hours

Normal: 1 business day

Clusters:

Unlimited

Special Support included:

Helm Charts Support

Eliatra Operator Support

Health checks:

3 per year

More:

Bug fixes and feature enhancements

Access to custom development

*Response Time is the Initial Targeted Response Time
Elaitra partner IONOS

Powered by IONOS Partnership

In collaboration with IONOS, Eliatra provides a secure and reliable hosting platform, leveraging IONOSs robust infrastructure and Eliatras OpenSearch expertise.

We can also help with

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Cloud Lock

Eliatra Cloud Tresor is a plugin that enables Encryption at Rest for OpenSearch indices and snapshot, and encrypts all your OpenSearch data that resides on disk.

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Hosting

Our partner NETWAYS Web Services offers GDPR compliant managed OpenSearch hosting according to strict German data protection laws.

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Professional Services

Eliatra Professional Solutions encompass Migration, Professional Services, and Custom Development tailored for enterprises leveraging OpenSearch.

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SMEK

Sub Minute Ephemeral Kubernetes (SMEK) is a managed service that provisions ephemeral Kubernetes clusters in less than a minute (typically in less than 5 seconds).

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Workshops

We offer workshops, operational support and professional services for OpenSearch, the Elastic Stack and Search Guard.

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Coretex Axiom

Coretex Axiom is a secure, on-premise AI solution for document processing.

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Managed Eliatra OpenSearch Distro

Secure, affordable, and fully customizable OpenSearch hosting for businesses of all sizes.

Talk to us today!

Let's work together to navigate your OpenSearch journey. Send us a message and talk to the team today!